Overwhelming is not even close! Jess and Marcelo have a pretty huge problem list on their hands. It is like trying to solve a 40,000 piece jigsaw puzzle! But they're well on their track and have a pretty solid initial plan and have even identified the tools for the same. To start with, they are in an office that "processes data". What data you ask? Well it could be ANYTHING that has to do with the government and i don't think there is even a list of all the available data!
Things work very differently here compared to the education office in the same city (where i've been working), mainly because of the vastness of the job involved. Elaborate physical processes which create a lot of redundancy, take up space. We're going to change some of those, hopefully.
P.S -> Will put up pictures in a bit. Back to work now.
Awaiting the next post which (hopefully) is detailed
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